Jill, Alan and Hamish have asked for another meeting with Metropolitan Housing who run the 44 newish flats at the corner of Shorts Road with Carshalton Road (the once-dubbed “Gateway to Carshalton”) called Carter House, Denny House and Jennings House.  We have been alerted to tenants’/residents’ concerns over a number of further “teething troubles” and other matters relating to the management of the new buildings. More in a future posting about the requested meeting date.

Carter House viewed from the east in Carshalton Road

Dear Councillors,

I have received the following response from the Housing Services Manager:

 “Dear Marie

I have forwarded your request to our Customer Care team who are responsible for managing member’s enquiries and any related investigations.  For future reference they can be contacted direct at customercare@metropolitan.org.uk .  We will be happy to respond to members direct should they wish to make use of this facility.

We have also recently been contacted about these issues and Karla is already arranging a  meeting  to discuss these issues with residents and is awaiting a date when our colleagues in our development team can attend.  I will suggest to Karla that members are invited.

Kind regards

Tyson Bunby |  Housing Services Manager | London South

It would seem they are on the case and hopefully the meeting will be held in the not too distant future.

Kind regards

Marie Pagan, Social Inclusion Delivery Manager, LB Sutton

020 8770 5699

marie.pagan@sutton.gov.uk