Councillor Jill Whitehead recently received the following message from the Westcroft management:-

Dear Jill

I would like to assure you we do take pride in our facilities and endeavour to constantly improve our standards.  As an example, Cheam, David Weir and Phoenix Leisure Centre have all been nominated and shortlisted for the Members Choice Health Club Awards 2013.

Unfortunately we were unable to enter Westcroft this year as it needs to be open for a whole calendar year  These awards are the only ones within the leisure industry where winners are selected purely on the feedback from the people that use the facilities – The Members.  The Health Club Awards are open to all private health clubs, gyms and leisure centre’s in the UK. Each year competing clubs encourage their members to complete an on line questionnaire rating them on their facilities, customer service and importantly value for money.  This year 37,000 members voted for their respective facilities. Last year the Phoenix Leisure Centre was shortlisted and came in the top 3 sites in the country, this year Sutton has three centres shortlisted and we are hoping to pick up an award! However it is a great achievement to be nominated and make the final, which I hope will go some way to demonstrate to you that we are serious about ensuring we are providing leisure facilities at a high standard and to our customer’s satisfaction.

Kind regards

Mark

Mark Basker
Contract Manager – Sutton Contract

Sports and Leisure Management Ltd.
E: MarkBasker@slm-ltd.co.uk
M: 07850509265