Tom Brake’s campaign for train delay compensation…

I am pleased that Transport for London recently announced that it’s working with the Department for Transport to take joint control of London’s suburban rail network. This is something I have been calling for since 1998.

However, this still means we will have to wait until 2021 to see a real change in service. Why should commuters have to pay in both time and money for Southern and Thameslink´s incompetence?

That’s why I am calling on the Government to give commuters a fairer “delay repay” compensation scheme.

My proposed change would cut the threshold for delay compensation in half, with 50% compensation on offer for delays of 15-29 minutes and 100% compensation for journeys delayed by 30 minutes or more.

Add your name to the campaign here.

It just doesn’t make sense that commuters in Carshalton and Wallington only get some compensation after a 30 minute delay for a journey which often should take just 40 minutes.

Your sincerely,

Tom Brake MP

PS: Join my campaign for fairer compensation here.

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