Councillors have received this message from the Royal Mail:
“For the attention of the Chief Executive and Council
Royal Mail is making some changes to the way it delivers mail in the SM5 and SM6 postcode areas over the next few weeks. From this week postmen and women will use new delivery methods and adopt revised delivery routes as these changes are introduced on a phased basis. We are writing to every address in Wallington about these changes and this includes households, businesses and other organisations.
Royal Mail provides one of the most comprehensive and best value mail services in the world. Our postmen and women play a vital role in Wallington, as well as across the rest of the UK, where we deliver to almost 29 million addresses, six days a week.
However, we need to modernise the way we operate. We are therefore making changes in Wallington to maintain our services and to keep our prices as low as possible.
Why we are making these changes?
The way in which we communicate with each other has changed dramatically. Unfortunately, fewer letters are now posted every day and Royal Mail needs to organise its delivery routes to be as efficient as possible. We also deliver more larger items and so we are investing in new equipment to carry these items to customers even more securely.
The new equipment also reduces the risk of injury to our postmen and women from carrying heavier mail bags.
What this means for the Wallington area:
Royal Mail will continue to deliver in the morning and for a longer period during the day.
- Many customers will continue to get their mail by lunchtime.
- The time customers receive mail will depend on where they live on the new delivery route. This may be later or possibly earlier than current delivery times.
- When mail volumes vary, we may need to adjust delivery arrangements and times.
Kind Regards
James Mitchell
Public Affairs Manager
Royal Mail Group
100 Victoria Embankment, London, EC4Y 0HQ
Office: 020 7449 8238
Mobile: 07841 569 880
james.mitchell@royalmail.com