Carshalton High Street Closure by All Saints’ Church on Sunday, 19th February 2017 between The Square and North Street

News just in regarding a road closure in less than a month’s time.
Dear Councillors…
Our Arborculturalist Team need to attend to the trees in the bank outside All Saints’ Church. (It is a safety issue, not aesthetics).
To do this the road will need to be closed.
This will take place on Sunday, 19th February, from 08:00 to 16:00 hours.
The High Street will be closed from The Square to North Street (road and footpath).
Parking will be suspended in Church Hill.
The diversion route will be via Ruskin Road, Carshalton Park Road and Beynon Road.
To maintain traffic flow, all parking will be suspended on both sides of the diversion route for its entire length.
I have already contacted The Scouts, Ruskin Methodist, and Canon The Rev. Dr. John Thewlis at All Saints, as this is bound to have an impact on them.
As ever, if you have any questions, please do not hesitate to contact me.
Martin French
Streetworks and Network Manager
London Borough of Sutton and Royal Borough of Kingston
24, Denmark Road
Surrey SM5 2JG
020 8770 6426 (General Streetworks enquiries only)
07736 338346

Top Trading Standards tips to ensure a very merry Christmas

A view of Sutton High Street.

Support your local high street this festive season – but make sure you know your rights as a consumer!

With the winter holidays upon us, Trading Standards have put together some seasonal top tips to help ensure that it will be a truly happy Christmas all round:

1. By law, all goods must be of satisfactory quality, as they were described and fit for their intended purpose.  If not, provided you act quickly, you have the right to your money back or to ask for a replacement or a repair.

2. Remember that it is usually the purchaser of goods – and not the person who receives them as a gift – who has consumer rights if they turn out to be faulty.  However, shops may agree to sign over these rights to the person receiving the gift – ask the shop if they will give a ‘gift receipt’.

3. Check goods to make sure they work properly and are not damaged before you wrap them.  Keep packaging, instructions for use and any other information until you know that everything is all right.

4. Hang on to your receipts.  Traders are entitled to ask for some proof of purchase if you return faulty goods and it can make life a lot easier if you can prove when and where you bought them and how much you paid.

5. Your rights are the same wherever you buy goods – from a high street shop, a market trader, a street trader with a suitcase or from a temporary bargain shop.  However, your chances of returning goods diminish if there’s a possibility that traders may not be around after Christmas.

6. Goods bought in a sale should perform the same as if they were priced normally.  Your rights are the same unless defects are brought to your attention before you buy or should have been obvious if you’d examined the goods.

7. Buy the right size and colour.  If there’s nothing wrong with the item and you simply made a mistake or changed your mind, then you have NO legal rights.  Some retailers do have goodwill policies allowing these returns, so ask before you buy and get them to write the details on the receipt.

8. Consider buying goods costing over £100 with a credit card – you may get extra protection from the card issuer.

9. Don’t make any spur-of-the-moment decisions to buy on credit.  Compare APRs, consider the total cost involved and how long you’ll have to pay – you don’t want to still be paying for this year’s gifts next Christmas.

10. Watch out for fake goods.  Be suspicious of cheap discs and tapes or designer clothes and perfumes.  Your loved one won’t thank you if their gift smells more like Canal No. 5 or if that DVD turns out to be a DUD!

If you need civil advice on how to deal with a complaint or enquiry, please contact the Citizens Advice consumer helpline on 03454 04 05 06. The Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues.

You can also use the internet to contact the Citizens Advice consumer service. Please visit where a wide range of consumer information and advice is available.

News from Calladoodles Shop, High Street, Carshalton

Carshalton’s Calladoodles Brings ‘Hygge’ to Your Home!

Snuggle up Scandi style this autumn… award-winning card & gift shop Calladoodles is celebrating the latest Nordic trend, ‘hygge’ – the art of achieving happiness and the biggest Danish export since Lego!

Hygge (pronounced ‘hoo-gah’) is said to make homes nicer and people happier through comfort and relaxed living, surrounding yourself with things you love and embracing all the little luxuries and special moments that make life great.

Think warm, woolly socks, hot chocolate, roaring fires, time with family & friends… cosiness!

Carshalton High Street’s unique concept store, which recently relaunched its online presence with sensational photography, creating glossy magazine-style aesthetics, platforms the very best of British handpicked gifts, for you, your family, friends and home. Specialising in gifts and cards, alongside bang-on-trend fashion and accessories, the beautiful bricks-and-mortar outlet also offers high-quality homeware, shabby-chic furniture and stylish décor, while its state-of-the-art website brings the current market must-haves, along with inspirational ideas for designing and accessorising your living space, direct to your home.

With a focus on styling and visual merchandising, the stunning new website at offers striking illustrative examples of how you can create a beautiful environment to live in, representing the latest trends and creating some new ones, too!

The website is dedicated to showcasing the store’s mainstream and original one-of-a-kind products displayed in the home (and outdoor) environment, maximising their visual impact and thereby fostering fresh ideas for injecting style into your own abode.

The impressive imagery attracts established and new customers alike, drawn to the creative ‘combining’ ideas, which are cleverly designed to imaginatively liven up your living space and bring breathtaking harmony to the home. With its eye-catching, online magazine feel, the newly-launched website achieves all the appeal of a glossy magazine brand, oozing cutting-edge Calladoodles’ sense of style and inspiring customers with the dedicated team’s own energy and enthusiasm for their products and the environment around them.

The trendsetting store’s manager and photographer, Kate Luscombe, conceived the website’s show-stopping visual merchandising and recently carried out a wonderful ‘hygge’-themed photoshoot with Calladoodles’ Casting Call competition winner for the October blog.

‘We’re all about hygge this season,’ says executive manager, Clare Callanan, who is at the helm of a talented team. ‘Our books on the Scandinavian concept are literally flying off the shelves and we’re stocking up on all sorts of hygge-style, feel-good products, such as fluffy scarves, mitts and bed socks from AURA QUE, which are going down a storm!’

Last year, Calladoodles was honoured with the award for ‘Best Non-Specialist Independent Retailer of Greeting Cards – South’ at the prestigious Retas awards in recognition of its comprehensive card collection. Whatever the occasion, Calladoodles has it covered.

What’s more, community-led Calladoodles has a fascinating, inspirational success story behind it…

The trendsetting ‘business that brought handmade to the high street’, empowers local and national independent designers, artists and publishers by providing them with a launchpad for their work. It has rocketed from its humble beginnings as an indoor market to a raved-about, leading-edge store, which weathered the economic downturn and has set standards in the small-business sector.

As pioneering businesswomen flying the flag for female entrepreneurship, the executive manager and her mother co-founded the company and are supported by an all-girl team.

Calladoodles is all about the community and is on a mission to promote its all-important ‘shop the high street’ message, too.

With exciting expansion plans in the offing, Calladoodles is set to grow. The company aims to open more stores and the team is passionate about emulating the community ethos they have so proudly established, elsewhere. The store already manufactures its very own brand of cards, wrap, tags and bags and, in further developments, plans to produce its very own fairtrade products, which will be ethically made in a village in Nepal.

In the meantime, get ‘hygge’ with it… head to Calladoodles and get your hands on some hygge-style happiness for YOUR home.

It’s set to be THE trend this autumn and winter,’ Clare continues. ‘So, don’t miss our hygge-themed window displays for inspiration and visit us in store for much, much more!’

Litter lout? Watch out – Enforcement Officers about!

Sutton logo big full colour

Sutton Council Environmental Enforcement Officers will be able to issue on the spot Fixed Penalty Notices (FPNs) for a range of littering offences starting from Monday 11 July 2016.

The Enforcement Officers will focus on particularly busy areas such as Sutton High Street and other district centres. They will be able to issue FPNs for offences including dropping litter, fly-tipping, and failing to clean up dog mess. In 2015, Sutton Council’s cleaning teams picked up 1,267 tonnes of litter, and dealt with 1,390 separate fly-tipping incidents and 323 dog-fouling incidents. The total cost of all street cleaning services was £3,138,100. Working together we can bring these costs down, which will give us the opportunity to invest in vital frontline services for the benefit of borough residents.

Mary Morrissey, Strategic Director of Environment, Housing and Regeneration at Sutton Council, said:

“Nearly 20 per cent of Sutton residents answered ‘clean streets’ as the most important issue in making somewhere a good place to live. Our environmental enforcement officers will be highly visible as they patrol the borough to help combat litter at its source.”

The full details about the new FPNs can be found on the Sutton Council website here. Discounts are available for early payment of some Penalty Notices. The Environmental Enforcement Officers will be easy to recognise as they will be in uniform and patrol in pairs.  The service will operate each day of the week, including some evenings and weekends.

Sutton Council offers free Christmas parking to support traders and shoppers

December parking times in Sutton borough

Full details of free parking over the next few weeks in Sutton.

Sutton Council will not charge for using its car parks over weekends in the run-up to Christmas.

The council’s decision will be a shot in the arm for the local economy as shoppers gear up for the festive season.

The Gibson Road multi-story car park in Sutton town centre will offer free parking between 6am and 11.30pm on Saturday 5 December, otherwise known as Small Business Saturday. Several other car parks across the borough are involved in the initiative, including Carshalton High Street, Kingsway Cheam, and Wallington Library.

But that’s not all. Free parking will be available at all of these facilities over the following two weekends, 12 & 13 December and 19 & 20 December giving shoppers three weekends of free parking and traders three weekends of consumers with extra money and time to spend in their shops.

Cllr Simon Wales, Deputy Leader of Sutton Council & social enterprise champion, said:

“We’re proud that Sutton has so many great independent traders and it’s really important we support them to thrive. By allowing free parking in our car parks people will be able to shop for longer without having to rush back to their cars. There’s never been a better time to support your local high street.”

The full details of which borough car parks will be offering free parking, their opening times, and details for drivers can be found below:

Gibson Road multi-storey, Sutton, SM1 2RF
Open between 6am – 11.30pm Saturday 5, 12, & 19 December and 9.30am – 6pm Sunday 13 & 20 December.

Carshalton High Street car park, Carshalton, SM5 3AP
Open between 8am – 6.30pm Saturday 5, 12, & 19 December and Sunday 13 & 20 December.

Kingsway car park, Cheam, SM3 8SD
Open between 8am – 6.30pm Saturday 5, 12, & 19 December and Sunday 13 & 20 December.

Wallington Library, Wallington, SM6 0HY
Open between 8am – 6.30pm Saturday 5, 12, & 19 December and Sunday 13 & 20 December.

Sutton Council launches campaign to improve recycling – that’s good to know!

Sutton recycling guide

The Good to Know campaign materials let residents what household items can be recycled.

A campaign to increase the recycling knowledge of Sutton residents will be launched next week in an effort to improve recycling rates.

Sutton currently recycles 37% of its waste – above the London average of 34%. The council wants to build on this through the ‘Good to Know’ campaign which includes a series of recycling roadshows, posters, a leaflet drop to households with information about what people can and cannot place in their bins as well as bin stickers for households with kerbside collections.

There are currently five recycling roadshows planned for November and December to offer hints and tips on recycling more and wasting less, and the council will look to book more in the New Year.

As 23% of waste placed in brown bins could be recycled there is still opportunity to make Sutton’s recycling figures even better.

On top of the many environmental benefits of recycling, it is also far more cost-effective for the public purse to recycle materials rather than dispose of them. These savings can then be used to fund other important council services.

The Sutton Good to Know campaign is funded by the Department for Communities and Local Government (DCLG) and Resource London after Sutton Council successful bid for funding.

Carshalton Central ward Cllr Jill Whitehead, Chair of Environment & Neighbourhood Committee at Sutton Council, said:

“Here in Sutton we take our responsibilities very seriously – we know our residents work hard to make sure they recycle as much as possible but there is still more that could be done.

“The ‘Good to Know’ campaign will help people to improve their recycling rate. This will make a real difference to Sutton and the environmental health of our planet, along with contributing to the achievement of our One Planet Sutton targets.”

The recycling roadshows currently booked will be on:

Fri 20 Nov 2015 Rosehill High Street 4 – 7pm
Sat 28 Nov 2015 Sutton High Street 10am – 4pm
Fri 04 Dec 2015 Cheam High Street 4 – 8pm
Sat 05 Dec 2015 Carshalton Village Market 10am – 4pm
Fri 11 Dec 2015 Worcester Park High Street 3 – 9pm

The Sutton campaign has been timed to coincide with the launch of the new Recycle for London campaign. Recycle for London, supported by Mayor Boris Johnson, will offer helpful tips and suggestions on how to recycle, reduce waste, and re-use more.

Mayor of London Boris Johnson said:

“This is a great way to boost the environment and save money, so let’s not waste any time and get into the habit of recycling more of our everyday items.”

The Recycle for London campaign is marked by the launch of a refreshed website – – offering advice for residents and visitors to the capital on what they can and cannot recycle in their postcode area, as well as helpful tips and suggestions on how to reduce waste and re-use more. It is being launched by Resource London, a partnership between the London Waste and Recycling Board (LWARB) and WRAP with the aim of helping London boroughs boost recycling rates across the capital and hit the Mayor’s target of recycling 50% of local authority-collected waste by 2020.

In polling to understand London’s recycling habits, Recycle for London found that there is a strong intention to do more in the city; more than half of Londoners polled (55%) are adamant that everybody should recycle. Londoners are keen to do more to tackle waste with two-thirds saying they would feel greater pride in their city if it were more environmentally friendly.   Despite this positive attitude, the survey found that one in ten (13%) Londoners exaggerate how much they recycle to make themselves look better. This rises to a quarter (23%) amongst 25-34 year olds who took part in the poll.

Younger Londoners do, however, show a strong appetite to do more in the city. 76% of 18-34 year olds asked say they wish they recycled more – more than 10% higher than the London average – but 11% of younger people openly admit that they simply don’t know what or how to recycle at home.

Do YOU want to go greener? Then visit Recycle for London’s website and take the campaign’s short quiz by clicking here to see what kind of recycler you are and get tips on what ‘just one thing’ you could do to make London a greener city. Or join the conversation on Twitter using the hashtag #JustOneThing

For further information on the Sutton campaign and what can and cannot be recycled in the borough visit

Protecting our Carshalton heritage

Like you, we value our local heritage and we want to protect it for generations to come. There are several exciting developments and as your local councillors, we thought you’d like an update.

In 2011 the Council started looking at the future use of buildings in Carshalton. We undertook widespread consultation on possible options for the sensitive use and protection of historic heritage buildings all situated within the Carshalton Village Conservation Area, and the parkland in and around Carshalton Ponds and The Grove Park. In total six thousand local residents were contacted by the Council to ask them for views, and six Carshalton Friends groups were also consulted.

This led to a special meeting of the Carshalton Local Committee in September 2011, attended by over seventy local residents. As residents were clear that they wanted such assets to stay in community hands where possible, they voted for progressing the Sutton Centre for the Voluntary Sector (SCVS)proposal for a voluntary sector centre at The Grove House and Ecolocal proposals for use of The Lodge as an ecological centre.

The Lodge.

Ecolocal has submitted final proposals to the Council for a mixed use office/classrooms and residential development at The Lodge, a much loved Victorian building. Ecolocal’s proposals were considered to offer best value and to provide the basis for a sustainable long term use of The Lodge that would provide significant benefits to the community.

The Ecolocal proposal was debated and agreed at a meeting of Full Council on Monday 2nd November at the Civic Offices in Sutton.

The Old Rectory.

The Old Rectory is a Grade 2 Georgian house and is of major historical importance. Carshalton Friends groups have formed a new organisation Carshalton Old Rectory Association (CORA) proposing to convert the building into an Arts Centre with residential flats. This proposal is subject to CORA obtaining funding, and they have been given until March 2016 to find this.

Commitment was given in 2011 that the Council would not sell the Old Rectory, due to its importance locally.


Stonecourt, situated at the corner of Grove Park with Mill Lane and North Street, will be sold for residential use either by freehold or on a long lease by private treaty. This will ensure future control over the use of the building, parking restrictions (The Grove Park is car free) and maintain full public access to the park. This matches residents’ wishes as expressed in 2011.

The Grove House.

Sutton Centre for the Voluntary Sector (SCVS) in partnership with The Volunteer Centre Sutton and the Friends of the Grove, will be applying to the Heritage Lottery Fund in March 2016 for a grant to restore the large 1840s house, set up a trust of local people to manage Grove House, record and celebrate a 200 year story of giving from philanthropy to voluntary action, and to deliver heritage skills training and a heritage volunteer programme.

SCVS have recently consulted local people about their plans. Comments can be sent to Your ward councillors have been reporting back on how these proposals have progressed through Focus leaflets, through Carshalton Local Committee and other meetings. We are pleased to say that theproposals are progressing well.



Four Seasons of Success for Carshalton’s Calladoodles!

Calladoodles Shop, High Street, Carshalton

Calladoodles Shop, High Street, Carshalton

Jill, Hamish and Alan received this message from Carshalton High Street’s Calladoodles which may be of interest to Carshalton residents…

Christmas is coming and it’s a busy time for the team at award-winning gift shop Calladoodles in Carshalton. But they’re not just busy preparing for the festive season, they’re also celebrating the unprecedented success of their very own ‘celebrity’ artist, Helena Vaughan, whose bestselling vintage posters of local scenes have proven such a hit, they’re selling faster than she can deliver them!

Helena’s colourful collection celebrating Carshalton through the seasons has been selling like hotcakes ever since making its debut at unique concept store Calladoodles, which champions independent designers, makers and publishers. Helena designed the images after Calladoodles’ founder and manager Clare Callanan bought her a calendar of vintage posters for Christmas last year and (over a glass of wine!) suggested she create a Carshalton in Winter poster. Helena quickly got to work on conceiving her masterpiece, delivered her design, and within just five minutes of the first stunning picture being placed in the shop window it was snapped up and her hot-off-the-press prints began flying off the shelves!

“I revamped a view that I’d previously done of Carshalton High Street and bingo! I thought I might sell just a few and so wasn’t at all prepared for the demand – it took me completely by surprise,” explains Carshalton resident and sixth form art teacher Helena, who, along with her husband Neal, also an art teacher, has been exhibiting in the area since moving here over 10 years ago.

“I’ve been constantly amazed by the feedback about my artwork. I knew this was an area to be proud of and this is the proof that the locals here love where they live,” Helena continues. “I’m so proud to live here myself and phenomenally proud that my designs are on the walls of so many local homes. Calladoodles have been great in supporting me. They listen to their customers and, together, we try to deliver what they need.”

The exclusive series of timeless designs, reminiscent of a romantic bygone age, was inspired by vintage transport posters, encouraging travel to places of interest and beauty to escape the increasing urban sprawls. Helena’s bestselling poster set is available in framed or unframed prints and boasts spring, summer and autumn editions, while the winter version is set for a re-release next week. The coveted Carshalton prints illustrate the high street at its very best, looking down to All Saints Church, past Calladoodles itself, displaying different colours for each changing season. A brand new, much-requested design, Carshalton 4 Seasons will celebrate a year of posters.

“We’re very proud to showcase Helena’s work here at Calladoodles,” says Clare. “We’re exclusive stockists for her designs in the area and are overrun with interest and orders for her work… so much so there’s now a waiting list for her prints!”

Alongside the vintage-style posters for Carshalton, Helena’s Beddington and Wallington By Bus Or Rail posters, greeting cards and postcards are also selling fast, and keep an eye out for her new special edition Christmas card collection, due in store in December, featuring a delightful night-time, snowy view of Carshalton high street illuminated with Christmas lights.

Beautiful boutique-with-a-twist Calladoodles plays an important, credible role in the community, working closely with local and regional small businesses to provide high-quality, unique gifts with a focus on affordable, cutting-edge design. As a specialist in top-quality cards and paper products, the stunning shop and popular community hub recently received a prestigious national award for ‘Best Non-Specialist Independent.

Retailer of Greeting Cards’ at The RETAS 2015, which celebrate the very finest greeting card retail stockists in the UK.

Clare and her team are currently working on their famous, dazzling winter wonderland window display, which never fails to enchant passersby. As your one-stop-shop for the best of British giftware, décor and cards, the shop is already bursting with baubles and other sparkling decorations, stocking fillers, secret Santa gifts and gorgeous luxury items. “As always, we try to offer a selection of Christmas products that customers won’t find elsewhere,” Clare continues, “encouraging people to shop local!”





Old Bakery, 28 High Street, Carshalton

The council’s planning officers have advised us that an application was approved in February 2015 (ref. C2014/70926/FUL) for the demolition of the fire damaged rear annexe and the erection of a single storey rear extension to replace it. No residential units formed part of that approved application.

So far, no pre-application request has been submitted for this site recently, nor has any new planning application been received. The council’s planning officers have heard nothing in respect of any further development at the Village Bakery (28 High Street, Carshalton) since that approval in February.

Sutton Council hands over theatres to Sutton Theatres Trust – Handover completes double win of saving the theatres and funds

Sutton Theatres Trust has taken over the running of two theatres from Sutton Council in a move that will keep the theatres open and save the taxpayer £482,000 a year. The council was previously spending £11.21 subsidising every visit to the Charles Cryer Studio Theatre in Carshalton and £6.81 at the Secombe Theatre. In total it cost £157,000 to run Charles Cryer Studio and £325,000 to run Secombe Theatre each year (2014/15 budget).

Faced with having to make £40m of savings from its annual budget due to unprecedented government cuts to funding, the council undertook a consultation as part of Sutton’s Future – a campaign to encourage the community to get involved in helping the council to make savings.

It involved a series of meetings and workshops with potential bidders and 1,262 responses to an online and telephone survey. As a result, rather than sell the venues, the council entered into an agreement with Sutton Theatres Trust for it to take over the running and all costs for the two theatres, and put on an innovative programme of entertainment.

Sutton Theatres Trust, a not-for-profit company limited by guarantee, is leasing both theatres for a 10-year period after being chosen from two bids on the basis of artistic and community value, financial stability and sustainability, governance and track record. They will be responsible for the maintenance and upkeep of both theatres. The council will save around £280,000 a year it currently spends on running costs for the two buildings.

Over the past six months the council has been working with the Trust on aspects including everything from lease and legal matters to marketing and community partnerships.

Carshalton Central ward Cllr Jill Whitehead, Chair of the Environment and Neighbourhoods Committee, said:

“Today we are seeing the end of a thorough and worthwhile process which has resulted in keeping two community assets open while saving the council £280,000 a year.

“We are in tough economic times with government cuts meaning we cannot afford services we used to provide. These theatres are a great example of how Sutton Council is acting on genuine consultation with our residents and community groups to try to find a solution together.

“Now we can looking forward to an exciting programme of activity to be unveiled by Sutton Theatres Trust this summer and their contribution to cultural life in Sutton.”

Micha Colombo and Beri Juraic of Sutton Theatres Trust, said:

“We’re thrilled to be taking over management of the theatres. There has been a lot of hard work since January to reach this point and we’re grateful to the council for their collaboration and the support they have given us along the way.

“We’ll be announcing our upcoming programme for both The Secombe and The Cryer shortly and we’d encourage people to visit our website,, to find out more.”

The Theatres Trust, the national advisory body for theatres, gave invaluable help both to Sutton Council and prospective bidders during the consultation period.

Rebecca Morland, an Adviser at the Theatres Trust, said: 

“We are delighted that the two theatres are safe for the foreseeable future.”