Chris, Jill and Hamish have received this message…..
The Met Office has issued a Level 2 Heat Alert for the South-East of England and London, effective from 12noon Tuesday 23 August until 6pm Thursday 25 August 2016.
There is a 40 per cent chance that temperatures could reach above 30C during this period.
Public Health England have issued health advice on their website regarding the high temperatures and the potential impacts this can have on services and staff. Please take the time to study the LBS guidance for all staff and service managers – available here on how best to ensure the safety of yourself, your colleagues and service users during high temperatures.
Mike Lewis Emergency Planning Officer
On Thursday 18th August Sutton residents have a unique opportunity to enjoy seeing rare archive footage and home movies of the borough from the last century.
Inspired by the travelling cinemas that used to rove the country during the 1920s, the Film London KinoVan will be on Sutton High Street from 4.30pm until 6.30pm showing the films, many of which have not been seen for decades.
On the same afternoon passers-by will also have the opportunity to share their Stories of Sutton with us as we preview plans for an art & light installation for the alley between Princess Alice hospice and H&T Pawnbrokers.
Cllr Ruth Dombey, Leader of Sutton Council, said:
“The Film London KinoVan will give Sutton residents a fascinating insight into the history of the borough as we unveil exciting plans for the future. The outdoor cinema showing is just one of the events we’re holding at the northern end of the High Street that will introduce our Market Place Sutton vision.”
Film London aim to sustain, promote and develop London as a production hub and encourage the development of emerging filmmaking talent. It is funded by the Mayor of London and the National Lottery through the BFI, and also receives support Arts Council England, Creative Skillset and the Heritage Lottery Fund.
In addition to the outdoor cinema event Sutton High Street will also play host to a Crafternoon arts & crafts session and Pop-up book exchange in September, and DJ workshops in October. You can find out more about these events and the Market Place Sutton vision on the Sutton Council website here.
020 8254 2616
Citizens Advice Sutton is the lead agency for Advice Link Partnership Sutton (ALPS). ALPs is a partnership of local Not for Profit organisations providing free, confidential, independent and impartial advice for people who live or work in the London Borough of Sutton. You can contact Citizens Advice Sutton, Sutton Carers Centre and Age UK in the following ways:
Alps Web site – www.suttonalps.org.uk –No email address is needed as we can call you back.
By Telephone call 020 8254 2616 between 9.00 and 5.00 Monday to Friday. Sutton Library & Heritage Service provides local community information from this number Monday – Friday from 9.30 – 5.00 pm.
The ALPS number also provides access to the following national organisations:
- Citizens Advice Consumer Service
- National Domestic Violence Helpline
- Age UK Advice line
- Carers Direct Helpline
Citizens Advice Sutton, Sutton Carers Centre and Age UK Sutton are established registered local charities who have served the people of Sutton for many years providing free, confidential, independent and impartial advice on issues such as welfare benefits, debt, housing, employment and social care issues.
Services from Citizens Advice Sutton
Citizens Advice Sutton holds the Advice Quality Standard for Advice. Our services are provided by both paid staff and volunteers.
Citizens Advice Sutton also provides various specialist services:
Pension wise is a new, free, impartial and confidential guidance service from Government, to help people understand their pension choices. If you are aged 50 or over and have a Defined Contribution pension you are eligible for a face to face appointment. You can book an appointment by visiting www.pensionwise.gov.uk/ or telephone 0800 138 3944
The Capitalise team at Citizens Advice Sutton provides advice on all aspects of your debt and money issues. We are part of the Capitalise partnership and funded by the Money Advice Service.
We can help you to budget, maximise your income and provide you with all the options available to you to deal with your debts. We also have approved debt relief order intermediaries within the bureau to process debt relief orders (DROs).
We are authorised and regulated by the Financial Conduct Authority FRN 617761
You can contact us on either online www.suttonalps.org.uk
or telephone 020 8405 3552 Monday- Friday 9:00am – 5:00pm.
You can also directly access debt advice from debt hotline located in the Jubilee Health Centre.
Specialist housing advice
The housing solicitor at Citizens Advice Sutton can assist clients entitled to legal aid with certain housing issues including possession, disrepair, homelessness, anti-social behaviour and eviction To book an appointment please call us on 020 8405 3552 between 9.00 and 5.00 Monday to Friday or submit an enquiry via our website www.suttonalps.org.uk
Carers Centre – outreach sessions
Citizens Advice Sutton offers appointments at Sutton Carers Centre ,on Wednesdays and Thursdays between 9am & 5pm at 12-14 Benhill Avenue, Sutton SM1 4DA · To book an appointment call the Carers Centre on 020 8296 5611or call 020 8254 2616 .
Sutton Mental Health Foundation (SMHF) – outreach session
Citizens Advice Sutton provides advice at Sutton Mental Foundation on Thursdays for people experiencing mental distress. SMHF is at 63 Downs Road Belmont, Sutton SM2 5NR and Cheam Resource Centre, 671 London Rd, North Cheam SM3 9DL. To book an appointment to see a Citizens Advice Sutton adviser at SMHF telephone 020 8770 0172.
Direct into advice line (DiAL)
DiAL is funded by the big lottery to provide priority access to telephone advice for those in urgent need or those with difficulty accessing advice services. You can get immediate, direct telephone advice from Citizens Advice Sutton, Age UK Sutton and Refugee and Migrant Network Sutton by asking staff to connect you at Homestart, Children’s Centres, Sutton Mental Health foundation and the Womens Centre. It operates Monday to Friday between 10.00 am to 12.30 pm and 1.00 pm to 3.00 pm.
Royal Association for the Deaf (RAD)
RAD provides a drop in service and appointments on Mondays between 10am and 4pm at Citizens Advice Sutton, St Nicholas Way, Sutton, SM1 1EA. An RAD adviser provides BSL advice on benefits, employment, debt, form filling and understanding correspondence. Text 07749965727 to book an appointment or call 0845 688 2525. Email firstname.lastname@example.org.
Sutton’s Primary Care Mental Health Service, Sutton Uplift, hold a Wellbeing Drop in Clinic in the Sutton bureau every Monday between 9-5pm. The Wellbeing Navigators will be able to offer information, and advice around wellbeing and practical issues that may be impacting on people’s daily lives, including offering ongoing short term one to one sessions if needed. Sutton Uplift aims “to help people to connect and access activities and resources to meet their physical, social and emotional needs. Our team are experienced in supporting people with their Wellbeing, either professionally or through lived experience.” Contact them on 0800 032 1411 or 020 3513 4044, lines are open 9am to 6pm. Website http://www.suttonuplift.co.uk/.
The number and types of bins and collection of bins
- How many bins are you giving to people?
It is proposed that the majority of homes will be provided with the following containers from April 2017, in addition to their existing containers:
- Kitchen caddy and food waste bin for the food waste service
- A recycling box for recyclable plastics, glass and cans
Please see here.
The proposed waste and recycling system is expected to increase recycling capacity, recycling performance and reduce costs.
- Is there any flexibility i.e. an additional green bin for recycling?
Yes. Residents will be able to request additional containers for the recycling and food waste collections.
- Where can I put garden waste as I currently put it in the brown bin and can’t afford the green garden waste service?
Garden waste should not be put into brown bins.
Alternatives to the chargeable garden waste service are:
- Take garden waste to Kimpton Park Way Reuse and Recycling Centre for recycling
- Compost garden waste in your home compost bin. If you have not got a compost bin, or would like additional bins, you can order a free bin (£5 delivery charge) here.
- If your circumstances change and you would like to sign up for the Green Garden Waste service, please click here
- Given the amount of plastics I recycle, I need a bin not a box
The boxes will be stackable and residents can have as many boxes as they need for their glass and plastics recycling.
- Can the recycling trucks collect bins as well as boxes?
The contents of the recycling bins and boxes will be kept separate at all times. Recycling boxes will be emptied into a wheeled bin, which will kept on the lorry. The wheeled bin is then emptied in the lorry.
- Can we have a bigger brown bin otherwise it will overflow in two weeks (household of four) We need adequate sized bins if it’s collected fortnightly
We have no plans to increase the size or number of the brown bins at each property in the borough. In Sutton currently more than 40% of the waste in brown bins is food waste. Veolia plans to provide a new bin for food waste so it can be separated out from the brown bin waste. Food waste and recycling will be collected every week. This means the remaining brown bin waste will not contain food or create smells that attract vermin.
- Can houses share bins?
Yes. It is possible for neighbours to share bins. Residents would need to arrange this themselves.
- What food waste bins will be provided and will the Council provide biodegradable bags?
For the food waste collection, a small outdoor bin and a kitchen caddy will be provided.
There are no plans to provide bags to collect food waste.
- How have you decided the size ratio of paper to plastics receptacles? We use more plastic so a bin for that would be better, and we need a big brown bin.
In order to preserve its value, it’s important to keep paper and card dry. Wet paper and card is considered contaminated and has to be sent to landfill, which costs money and reduces the opportunity to generate income from recycling. So it’s best all round to use a water-tight bin to recycle paper and card.
The boxes will be stackable and residents can have as many boxes as they need for their glass and plastics recycling.
- Will you provide the bins (no charge)?
Yes. The new recycling bins will be provided free of charge. There will continue to be a charge for Green Garden Waste bins.
The system of segregation and different collections
- This is too complicated and confusing
Detailed communications will be provided before the new service is rolled out to provide clear information about which items should go into which bin. A wide range of communication channels will be used including leaflets, local press, road shows and social media. If you have any suggestions about how you would like to find out information about the new waste and recycling service please let us know.
- Do we really expect people to sort their rubbish?
The proposed waste and recycling system is expected to increase recycling capacity, recycling performance and reduce costs. We hope that residents will support us. The proposals are very similar to services which are already successfully running in a number of Councils across the country.
- How will people especially older people remember what goes where?
Detailed communications will be provided before the new service is rolled out to provide clear information about which items should go into which bin. A wide range of communication channels will be used including leaflets, local press road shows and social media. If you have any suggestions about how you would like to find out information about the new waste and recycling service please let us know. Once the new service is up and running, we will continue to distribute information about what can be recycled in which bin, to help people to remember.
- It is too much effort to expect people to separate materials
The proposed waste and recycling system is expected to increase recycling capacity, recycling performance and reduce costs. We hope that residents will support us.
- It’s a waste of time separating materials
Collecting recyclable materials separately increases the quantity and quality of recycling, and reduces carbon emissions. Research from the European Commission suggests two-stream collections (alternating weekly collections of paper/card and tins/bottles/plastics), can help reduce costs. Separating these items reduces the likelihood of contaminated recycling material, which has to be sent to landfill at additional financial and environmental cost. Also, we can generate more recycling income by separating out our waste which helps preserve other vital Council services.
- I am confused about what plastic can be recycled, polythene, tv magazines, tin foil, shopping bags, hearing aids, tablet wrappers, torches, small batteries?
We have very recently delivered leaflets and bin stickers to residents about the recycling service. If you would like a copy, please ring us on 020 8770 5000 with your address and we will organise for one to get to you.
There is also an A to Z list of materials that can be recycled in Sutton and where they can be recycled, on our website, which also includes a detailed list of the types of materials that can be recycled from home using the green bin. We cannot list every item, therefore if you are unsure whether something can be recycled, please get in touch with the Council.