Consultation on Post Office plans to merge Sutton town centre branches

Plans to merge the High Street post office in the St Nicholas Centre and the Grove Road branch are being put out for a 12-week public consultation.  The Post Office wants to cut costs and plans to shut the St Nicholas Centre Crown post office but revamp the Grove Road office to cater for the extra demand.

post-office-logo-colourThe proposed merge is set to go ahead from June this year and the Post Office plans to hold a public meeting on the plans in the coming weeks but has yet to confirm where or when.

The consultation is running until April 2. The Post Office wants to know how suitable you think its plans are, whether you would have problems getting to the Grove Road branch and any facilities you would like to see introduced.

To take part visit, write by FREEPOST to Your Comments Post Office Ltd, send an email to, call 08457 22 33 44 or Textphone 08457 22 33 55.

Read the full story here.

Gordon Road Post office

Cllr. Alan Salter says: “The Post Office are proposing to move their local Carshalton Beeches branch from no. 15 Gordon Road along to a new location at Beeches Express, 1-3 Station Approach, Gordon Road, Carshalton.  We’re told that if the move goes ahead, subject to consultation, it will change to one of their new ‘local style’ branches.  The move of this branch is part of a programme by the Post Office which will see around half the network converting to new style branches.  Post Office services will be offered from a till on the retail counter in a modern branch.  There are promised longer opening hours.  The majority of Post Office products and services will still be available.”

Cllr. Jill Whitehead says: “The Post Office have started a local public consultation and would like you to tell them what you think about the suitability of the proposed new location.  If you have any comments or questions, please email or write to the Post Office via their Communication and Consultation team, whose contact details are below.  You can share your views on the proposed move through their online questionnaire via the website address: When entering the site you will be asked to enter the code for this branch: 17601399. The Local Public Consultation ends 31 January 2014

The Future of Wallington’s Crown Post Office: Tom Brake asks for your views…


A letter is in from Tom Brake MP for the constituency of Carshalton & Wallington about a major Post Office that many Carshalton residents may use from time to time…

Dear Hamish,
As you may be aware, I recently joined local residents, Post Office workers and Union reps at a public meeting to discuss the future of the Crown Post Office in Wallington.
At the meeting the Post Office outlined their proposal to seek a retailer (such as a supermarket) who would provide Post Office services alongside their commercial activities.
The Post Office say they need to do this to cut the running costs of the Crown Offices which are currently losing £37 million per year.  Any partner will need to pass a number of tests, including one of financial viability and would be subject to a public consultation.
The Post Office have stated that if they cannot identify a partner, they will leave the Crown Office unchanged.

Union representatives, Post Office staff and customers raised concerns about the impact any changes will have on customers, such as:

  • What would happen if the supermarket decides to close the Post Office, will the new Post Office be accessible?
  • Will staff have the right level of experience?
  • Will the queues be longer?
  • And what will happen to the very experienced staff who currently work in the Wallington Crown Office?

At the end of the meeting, the view of the audience was clear – they wanted the Post Office to look at ways to keep the Crown Office where it is and run by the Post Office.
I asked the Post Office to examine ways to make the Wallington Crown Office more profitable, by negotiating a reduced rent for the premises (which they do not own), increasing the range of services they provide (to increase the income) and maximise income by making full use of the building.
I want to know your views on the future of Wallington Post Office. Should the existing Post Office by merged with another retailer? Do you want dedicated Post Office staff located in Wallington?
Send me your views by replying to this email and I will ensure that I pass them onto the Post Office.

Best Wishes
Tom Brake MP
Liberal Democrat for Carshalton and Wallington

PS. Do you have a favorite local shop, local trader or business in Carshalton or Wallington? Nominate them in my Independent Business Competition by clicking here

Local Post Office Closures – Public Meeting in Sutton on Friday 14th June 2013 6-8pm

post-office-logo-colourJill, Alan and Hamish have been advised that the local Post Office would seem to have plans to close down the branch in the St Nicholas Centre, Sutton sometime next year. Cllr. Ruth Dombey, leader of Sutton Council has already spoken to the staff and they are understandably very concerned.

Cllr. Ruth Dombey has been asked to speak at a public meeting at the Salvation Army Hall in Benhill Avenue, Sutton this Friday, 14th June 6-8pm. She haven’t been involved in the organisation or the publicity for the meeting but as we are concerned that not many people know about it so we thought we would post the details.

We think it would be a huge mistake for this post office to close. There are already long queues at both our main post offices and this would just make it worse. It is quite a long uphill walk from the bottom of the High Street to Grove Road and the idea that this would be the only post office for central Sutton is just crazy.

Please feel free to attend the meeting. It is being organised by the Post Office staff union (CWU) and is open to the public.