Sutton Council has launched a new survey asking residents how they would prefer to access information and advice about issues they face in Sutton such as finding out if they are eligible for social housing, what childcare services are available locally, and who can help if they are caring for an elderly relative.
The survey is part of a review of information and advice services in the borough which includes looking at services commissioned by Sutton Council in the voluntary and community sectors as well as reviewing the council’s own services. The poll is being carried out through the council’s online residents’ panel which has around 1,000 members, and it asks residents where they tend to turn for advice and what they expect from information providers.
Those who are not members of the online panel can tell the council what they think by visiting www.sutton.gov.uk/consultations.
Councillor Simon Wales, Sutton Council’s Lead Member for Finance, Assets and the Voluntary Sector, said: “We want to ensure that all residents can access information and advice when they need to and in ways that suit them. Whether it’s advice about dealing with debt, finding social housing or accessing healthcare, it’s important that residents know where to go and that they are given the support they need. I hope that as many residents as possible will take part in this survey and give us their feedback so that we can improve the services provided by both the council and our partners.”